A predictable engagement, from intake to release.

Four phases, a single point of contact, a written feasibility assessment within 48 hours. No retainer until you decide to proceed.

Open a confidential case Read the four phases
Intake to feasibility
≤ 48 h
Typical case duration
3–9 mo
Investigator per case
1, named
Withdrawal review
≤ 2 bd

The four phases

How a Investment Payback Ltd engagement actually unfolds

Every phase has a defined entry point, a fixed list of deliverables, and a written report at exit. You always know which phase you are in and what comes next.

01

Phase 01 · Intake & feasibility

Report and feasibility

≤ 48 h to feasibility report

You file a confidential intake. Within 48 hours we open a case file, assign an investigator, and issue a written feasibility assessment with a recommended path forward. No fees committed at this stage.

What we do
  • Confidential intake interview, NDA exchanged
  • Case file opened and case code issued
  • Investigator assigned and introduced by name
  • Initial scheme triage and feasibility verdict
What you receive
  • Signed NDA and case code
  • Written feasibility assessment
  • Honest verdict: realistic, partial, or unlikely
  • Quoted fees in writing if you choose to proceed
02

Phase 02 · Investigation & on-chain trace

Investigate and trace

2–8 weeks, case dependent

The investigation team and our forensic partners reconstruct the scheme, trace wallet movements through mixers and bridges, and identify counterparties at attributable destinations.

What we do
  • Scheme reconstruction with full timeline
  • On-chain tracing across BTC, ETH, USDT, USDC, BSC, TRON, Polygon
  • Counterparty attribution to regulated venues
  • Evidence preservation in a forensically defensible form
What you receive
  • Trace map across all involved chains
  • Counterparty intelligence report
  • Court-admissible evidence pack
  • Updated portal timeline at every milestone
03

Phase 03 · Recovery action

Recover

4–24 weeks, jurisdiction dependent

Coordinated outreach to exchange compliance desks, regulators and counsel. Recovered funds, however fragmented, are routed to your Security Wallet balance as they arrive.

What we do
  • Exchange compliance and AML freeze requests
  • Civil action via partner counsel (EU / UK / CH)
  • Banking SAR and chargeback coordination
  • OFAC and sanctions desk engagement where applicable
What you receive
  • Status updates on every recovery action
  • Recovered funds credited to Security Wallet
  • Transaction references for every credit
  • Honest progress reporting, including failures
04

Phase 04 · Custody & release

Return via Security Wallet

≤ 2 business days per withdrawal

After your KYC is approved, you submit a withdrawal request inside the client portal. Investment Payback Ltd admin reviews and releases funds to your wallet or bank account.

What we do
  • KYC verification of your identity and ownership
  • Withdrawal compliance review
  • Release to your wallet or bank account
  • Final case closure and deliverables archive
What you receive
  • Approved KYC profile
  • Released funds with on-chain or banking reference
  • Final case report and audit trail
  • Continuing access to your portal records

Set expectations honestly

What we will and will not do

Recovery work fails when expectations diverge from reality. We surface the honest version up front so you can decide before any fees apply.

What we will do

  • Tell you up front whether recovery is realistic
  • Give you a named investigator on day one
  • Update the case timeline as evidence develops
  • Hold recovered funds in segregated custody
  • Quote fees in writing before any work begins

What we will not do

  • Ask for your private keys or seed phrase
  • Ask for your bank or card credentials
  • Promise a fixed recovery percentage upfront
  • Charge a recovery fee before any result
  • Cold-call you offering recovery services

Client portal · Visibility throughout

One portal, one source of truth.

Every active case has a portal. Status, timeline of investigator updates, KYC state, Security Wallet balances, withdrawal history, and a direct support ticket line. No phone tag, no email loops, no impersonation surface.

  • Live case status and phase indicator
  • Timeline of investigator updates and milestones
  • Recovered balances per currency, per case
  • Withdrawal request history and references
  • Direct support tickets, no public channels
Open a case See services

Ready to start?

Open a confidential case. We will tell you whether recovery is realistic before any fees apply.

Open a case