Open a confidential case

Tell us what happened. We'll come back within 48 hours with a feasibility assessment, at no cost.

Response time

≤ 1 business day

Feasibility report

≤ 48 hours

Office

London

Languages

EN · DE · FR · IT

Case intake

Case intake form

Full name *

Email *

Country

Approximate amount lost

Currency

Tell us what happened *

I understand Investment Payback will never ask for private keys, passwords or full card numbers, and that the initial review is free.

What happens next

We acknowledge your inquiry within one business day.
An investigator schedules a confidential call.
We issue a feasibility assessment within 48 hours.
You decide whether to proceed before any fees apply.

Beware of impersonators

Recovery scams are common. Verify any communication claiming to be from Investment Payback Ltd through your case ticket inside the client portal. We will never contact you out of the blue offering recovery.